Randall P. White

A guide to get beyond difficult conversations, Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results offers a detailed description of how to move conversation through the four most important questions any leader can ask and answer for her team: from "Who am I?” to “Who are you?” to “Who are we?” to “Where are we going?”  It is an essential primer for honing the highest level of conversational skill, a cornerstone for trust-based leadership.

-- Randall P. White, Ph.D.; Founding Partner, Executive Development Group LLC; Head of Leadership EMBA, HEC Paris; Faculty, Duke Corporate Education; Co-author of Relax, It's Only Uncertainty


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