Ryan Smith

Judith E. Glaser’s new book, Conversational Intelligence, encapsulates the importance of transparency to building respectful relationships that are founded on mutual understanding. In my organization, radical transparency is a core tenet of our business. Glaser’s method supports our practiced philosophy of transparency, but boils it down to the conversational level, making this a practical guide to helping individual employees, teams, leaders and organizations work toward mutually agreed upon success.

-- Ryan Smith, co-founder and CEO, Qualtrics; contributor to The Wall Street Journal and named one of Forbes’ “America’s Most Promising CEOs Under 35” for 2013. 


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