Alessa Quane

In her new book, Conversational Intelligence, Judith E. Glaser provides tools that help understand what is going on in our conversations with one another and how to elevate our Conversational Intelligence. Conversations that facilitate connectivity with others enables us to activate our higher executive functions to help build common goals throughout an organization. Conversational Intelligence is a must-read for everyone in an organization driving for high quality relationships, shared success and strengthening the organization's ability to make good decisions.

-- Alessa Quane, Chief Risk Officer, AIG


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