Reviews

Ben Dattner, Ph.D.

Judith E. Glaser has written yet another brilliant book. To read Conversational Intelligence is to have an inspiring conversation with the author herself, considering together with her how the conversations we have with one another and ourselves determine what we think, what we do, and how successful we and the teams and organizations that we work in and lead are, and will be. After reading this important new book, you will approach every conversation you have in a new, more nuanced, and more constructive manner. Glaser makes a convincing case that conversational intelligence provides the foundation of success for individuals, working relationships, teams and organizations, and this book teaches us how to make that foundation strong and enduring so that we can all successfully build upon it.

-- Ben Dattner, Ph.D., organizational psychologist and author of The Blame Game: How the hidden rules of credit and blame determine our success or failure

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Reviews